Our guidelines are designed to provide a starting point for your maintenance programme. All floors are unique and will require individual assessment to determine exact maintenance programmes, as the factors affecting them will vary. Changes in traffic and environmental / seasonal changes should be taken into consideration, for example during periods of wet weather, additional matting may be required.


Where under floor heating is present, rugs or mats should never be placed directly over the floor unless a suitable rug and underlay is used. Please consult your rug / mat supplier for guidance.This is to prevent the build up of heat underneath which can cause localised shrinkage issues. If the floor has been finished on site, to allow the finish to cure, no maintenance or cleaning products should be applied and no rugs should be placed over the floor until two weeks after floor has been completed.


  • Throughout the life of the floor, we recommend that the temperature should be maintained between 15°C and 25°C, and the relative humidity levels between 45% and 65%, which will keep any movement within the floor to a minimum and ensure that the floor remains stable. As with any wooden floor, if humidity levels rise or fall outside of these parameters, a greater degree of shrinkage or expansion would be expected to occur.
  • Place matting at external entrances to help prevent the tracking of grit and dirt. Abrasive particles can be very damaging to – and seriously shorten the life of – any floor finish. Matting should ideally be large enough to allow two steps across and should be regularly cleaned. Available in a range of colours in natural or synthetic options.
  • Floors should be dry cleaned regularly to remove any particles of dust or grit – dust, dry mop, sweep or vacuum.
  • Never wet-mop a wood floor – do not use water to clean floors. Standing water can stain or damage the wood. Always use a recommended cleaner.
  • Wipe up food and other spills immediately with a slightly dampened towel.
  • Place felt or fabric-faced glides, such as Kingston Felt Pads, under the legs of moveable furniture such as tables and chairs to prevent scratching and damaging the floor finish.
  • When moving heavy furniture, pick it up rather than sliding it to best protect the floor.
  • Try not to let people walk on the floor with stiletto-heeled shoes, as these cause damage.
  • Room temperature should be maintained between 15°C and 25°C.
  • Use a humidifier / de humidifier to maintain the humidity levels between 45% and 65% throughout the year, to keep the movement of wood to a minimum.
  • When cleaning no longer restores shine, recoat the floor. From time to time, it may be necessary to sand back to bare wood and re-finish the floor. The frequency of this will depend on the amount of wear and traffic.



  • Soluble dirt should be removed by cleaning with Osmo Wash and Care, diluted as instructed (approximately 1 cover cap of Wash and Care per litre of water in a 1ltr spray bottle).
  • Spray a fine mist directly onto the floor and clean off with a dry mop/cloth. It is important that the quantity of liquid applied to the floor is kept to a minimum.
  • Never use a detergent based cleaner like Ajax, Cif or Fairy Liquid as these are designed to break down oils and will be detrimental to the oiled coating.



  • Osmo Maintenance Oil can be used for periodic maintenance to help blend in minor surface scratches and to refresh the finish. Available in Satin, Matt and Slip resistant.
  • Be sure to apply in accordance with the manufacturer’s instructions.